Privacy Policy

What We Collect

• Contact form. Your name, email, business, what you need help with, your timeline, how you heard about us and your message. It also checks how long the page was open and whether a hidden field was filled in, to turn away bots. That check is not stored. With your message we keep how you found us: the first page you opened, the site that sent you, any campaign tag in the link, and the city and state your connection comes from. We do not keep your IP address.
• Newsletter. Your email address, if you sign up. Nothing else is asked.
• Client questionnaires on forms.heurology.co. The answers and files you send us. These forms are private and open only with an access code we give to clients. When you send one, we email you a copy of your answers.
• Payments. Your name, email and billing details when you pay an invoice. Card details go straight to Stripe; we never see or store them.
• Server logs. Our host records basic request data, such as IP address, browser and the page asked for, to run and protect the site.

What We Do Not Collect

No advertising trackers and no cookies that follow you to other sites. We do not sell or rent your information, and we do not use it to train AI models.

Cookies and Local Storage

The main site sets no cookies. To see which pages people visit, we use Vercel Web Analytics, which counts visits without cookies and without storing your IP address or any personal details. It records the page, the site that sent you, and your country, browser and device type. The client questionnaires set one cookie after you enter your access code, so you stay signed in to that form for 30 days. It holds a signed token, not personal details.

To know how you found us, your browser keeps the first page you opened and the site that sent you in session storage for that tab. It goes to us only if you send the contact form, and it is cleared when you close the tab.

While you fill in a questionnaire, your browser saves a draft of your answers on your own device, so nothing is lost if you close the tab. The draft is removed when you send the form.

How We Use It

To reply to you, to quote, plan and build your project, to send invoices and take payment, to send the newsletter you asked for, and to keep the site secure. We use your information for nothing else.

Who Handles It for Us

We share your information only with the services that run our business:

• Google Workspace stores contact messages and questionnaire answers in Sheets, uploaded files in Drive, and our email.
• Vercel hosts heurology.co and forms.heurology.co and keeps standard server logs.
• Stripe handles invoices and payments.
• EmailOctopus sends the newsletter.

Each one handles data under its own privacy policy and only to provide its service to us. We may also share information when the law requires it.

How Long We Keep It

• Inquiries that do not become a project: up to two years, then deleted.
• Client project records, invoices and payments: as long as the Statement of Work and tax law require.
• Newsletter: until you unsubscribe, with the link in any issue.

Your Choices

You can ask to see, correct or delete the information we hold about you. Email legal@heurology.co and we will reply within 30 days. We may keep records the law requires, such as invoices.

Children

This site is for businesses. We do not knowingly collect information from anyone under 13.

Changes

When this policy changes, we update the date at the top of this page. Questions go to legal@heurology.co.